The project's main stakeholder is the management team of Muse Scene Lab, an immersive music learning platform. They assigned us the task of designing a super admin desktop user interface to improve their daily tasks, focusing on administrative functions and information gathering.
We are looking to introduce an additional user profile to our platform: a Muse Scene Lab Admin (overall system admin) to hifi. The primary aim of this project is to enhance user engagement and satisfaction, making our platform more intuitive and user-friendly for different types of users. This collaborative project will not only be pivotal for us but will also provide real-world experience and impactful work for your students.
Muse Scene Lab, an innovative Spanish startup, aspires to empower global music practitioners by facilitating collaboration with virtual orchestras and bands. Their mission is to humanize technology, offering immersive musical experiences through virtual and augmented reality products, catering to a diverse range of musicians, from classical to contemporary, including jazz performers.
The company primarily follows a B2B model, targeting universities and institutions in a competitive market. They distinguish themselves with a unique value proposition, focusing on:
Significant cost reduction
Offering a distinct advantage to universities by enhancing student learning experiences
Simplifying music practice for everyone
However, the Management Team faced two pressing issues:
Time-consuming execution of basic tasks, such as user management
The decentralized nature of vital information for their operations
To address these challenges, they requested the introduction of a Super Admin Profile to streamline operations, enhance task efficiency, and centralize user data.
This project's unique aspect lies in the fact that the stakeholders are the end-users themselves. Furthermore, the product we were assigned to design had a distinct focus. Unlike typical projects centered around conversion rates, our task was to create a management suite dedicated to enhancing the management team's efficiency.
To gain a comprehensive understanding of the users, we employed a targeted questionnaire. In addition, we conducted interviews with professionals in similar roles across various industries to gather diverse insights. In total, we conducted 10 user interviews, utilizing platforms like Zoom and Google Meet. Each session featured a designated moderator, with other team members taking notes to capture a wide range of responses.
Muse Scene Lab Super Admins need to find a way to centralise their data and automize their tasks, since it takes them too much time, and they need that time for investors relationship management in order to secure funding and keep developing the product.
At the bare minimum, the SUPER ADMIN USER at Muse Scene Lab Platform is going to offer administrative, filtering and centralising functionalities for the tasks the users need to perform , such as adding and organising the platform users and monitoring students performance. By providing these information and options, the user will feel relived and distressed increasing their productivity, so they have more time to focus on his current priority, which is investors relations.
Concept testing proved to be a critical phase, revealing that our stakeholders lacked a clear vision of their precise requirements. This prompted us to reevaluate our scope and project brief. The refined objective became clear:
We are looking to introduce an additional user profile to our platform: a Muse Scene Lab Super Admin (overall system admin). From the UX process to Hifi. This collaborative project will not only be pivotal for us but will also provide real-world experience and impactful work for your students. The Super Admin Hifi design could be partially based on the already existing design, or it could be completely different. Whatever the case will be, the final design will be able to be possible to be used to further optimize and make the UX even more seamless for other users.
This shift in focus resulted in a reduced emphasis on marketing and branding aspects, with the primary concentration being the user experience post-login. Notably, our stakeholders were also our users, actively participating in the UX segment of the project.
Usability Testing was a success, with the concept aligning closely with stakeholder needs. They found the design easy to comprehend and intuitive. While the core concept received positive feedback, minor adjustments and additional functionalities are needed when transitioning to Hifi. This includes features like sharing, downloading reports, and 'select all' functionality for students.
Although the branding aspect of the project would be minimal, we made sure to align our product with the brand attributes.
In terms of the style tile, for the sake of consistency, we adhered to the established style tile but made necessary adjustments to accommodate our design and user requirements.
The next step involved Design Critique, which unveiled several areas for improvement:
Excessive use of the secondary color
Incorrect placement of the log-out button
A disproportionately large header in comparison to the footer
Unclear button states
The insights from the design critique were leveraged to optimize the Hifi design.
The project was both intriguing and challenging, and due to its unique scope, it was exceptionally motivating. Throughout this journey, we gained valuable insights:
Simplicity in design and solutions leads to better understanding.
Active listening to users yields invaluable input.
Research is never enough
Teamwork works miracles
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